Terms of Service

Last updated: April 27, 2026

Welcome to Ruff Life Retreat. By creating an account or using our services at rufflife.app, you agree to the following terms.


1. Services

Ruff Life Retreat provides pet boarding, daycare, and grooming services at 2945 Midland Rd, Guyton, GA 31312. Use of this web application is provided to facilitate booking, communication, and account management for our customers.

2. Vaccination Requirements

All pets must have current vaccination records on file prior to receiving any services. Required vaccinations include Rabies, DHPP, and Bordetella. Ruff Life Retreat reserves the right to refuse service to any pet whose vaccination records are expired or unavailable.

3. SMS Notifications

By opting in to SMS notifications during registration, you consent to receive text messages from Ruff Life Retreat at the phone number you provide. These messages include appointment confirmations, reminders, daycare check-in and check-out alerts, and other service-related notifications.

  • Message and data rates may apply
  • Message frequency varies based on your service activity
  • Reply STOP at any time to unsubscribe
  • Reply HELP for assistance
  • Your mobile information will never be shared with third parties for marketing purposes

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorized use of your account.

5. Accuracy of Information

You agree to provide accurate and current information when creating your account and using our services. Inaccurate pet health or vaccination information that results in harm to other animals in our care is solely your responsibility.

6. Liability

Ruff Life Retreat takes every precaution to ensure the safety and wellbeing of pets in our care. However, we cannot be held liable for illness, injury, or death resulting from pre-existing conditions, interactions with other animals, or circumstances beyond our reasonable control. We will make every effort to notify you of any incidents involving your pet promptly.

7. Cancellation Policy

Please contact us as soon as possible if you need to cancel or reschedule an appointment. Repeated last-minute cancellations may affect your ability to book future services.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services following any changes constitutes your acceptance of the new terms.

9. Contact

  • Ruff Life Retreat
  • 2945 Midland Rd, Guyton, GA 31312
  • Phone: (912) 648-2295
  • Website: rufflife.app